Processing & Shipping Times
Our warehouse processes and ships out all orders Mondays-Fridays (excluding major holidays). After placing your order, your package should be shipped out within 1~2 business days after your order is placed, and you will receive an email with the tracking number soon after. Most orders placed before 11AM PST may be shipped out the same day. USPS is our primary carrier, and we ship via First-Class or Priority Mail. Depending on where you live, packages are delivered within 1~4 days from the date of shipment. Delivery timeframes therefore fall within 2~5 business days from the moment you place your order. We add signature confirmation on orders over $50. If you are not able to sign & receive the package at the shipping address, you will be left with a missed delivery notice from USPS which you can take to your local USPS office and pick up the package yourself with signature.
Where do you ship?
At this time Bear Claw Organics only ships within the continental United States. Bear Claw Organics does not ship to P.O. Boxes or APO/FPO addresses.
Will my order come in one package?
Depending on the size of your order you may receive separate packages that may possibly arrive 1~2 business days apart.
Out of stock/Backordered Items
In the event that any of your items are out of stock, we will send you an email to let you know when we expect to have the items shipped out by. If the items are not expected to be re-stocked within 2 weeks, we will just automatically refund you for those items.
Our staff are super quick, so if you notice an error please email us ASAP with your name and order # so we can try to catch your package before it departs. There's no guarantee we can change it, especially once it leaves our warehouse, but we'll do everything we can!